Information about bank card payment

Welcome to our webshop powered by CIB Bank’s secure online payment solution!

Below you can find a brief overview of how you can complete your purchase safely.

What should you pay attention to when shopping?

• Read the description of our webshop, the terms of purchase, as well as the delivery and payment conditions!
• Review the webshop’s security conditions, as they ensure the protection of your data!
• Keep a record of your purchase details!
• Keep a record of your payment transaction details! (transaction ID, authorization code)
• Make sure that unauthorized persons never have access to your confidential card data.
• Use a browser that supports the TLS encryption required for secure communication.
   

About security

TLS (Transport Layer Security) is a widely accepted encryption method. Our bank uses a 256-bit encryption key to secure the communication channel. VeriSign provides CIB Bank with the ability to use this 256-bit key, ensuring TLS-based encryption. Currently, this encryption method is used in 90% of global e-commerce. The browser used by the customer encrypts the cardholder’s data using TLS before transmission, so it reaches CIB Bank in an encoded form, making it unreadable to unauthorized parties.

Accepted cards

The CIB Bank online payment system accepts Mastercard/Maestro and VISA family cards, including VISA and VISA Electron (Electron cards only if permitted by the issuing bank), as well as web cards suitable for online payments.

Payment steps

1. You select the product/service on the webshop and choose to pay its amount by bank card.
2. You will then be redirected to CIB Bank’s secure payment page, where you need to enter your card details to start the payment.
3. After entering your card details, click the “Pay” button to initiate the transaction.
4. Once the payment is completed, you will be redirected back to the webshop, where you will receive confirmation of the transaction result.

In case of payment by bank card, after a successful transaction—this means acceptance following verification of the card’s validity and available funds—CIB Bank initiates the debit of the cardholder’s account with the amount of the purchased goods or services.

If you are not redirected back from the payment page to the webshop, the transaction will be considered unsuccessful. If you click the “Back” or “Refresh” button on the bank’s payment page, or close the browser window before being redirected back to the webshop, the payment will also be considered unsuccessful.

If you would like more information about the transaction result, especially in case of failure, including the reason and details, please contact your card-issuing bank.