FAQ

Products and Orders
How can I search for a specific product?

If you would like to find a specific product, please use the search module located in the website header. Enter the relevant keywords, and if matching items exist on the website, a list of results will be displayed.

Can a company place an order in the webshop?

Yes, RAM Mounts – RAM holders (rammount.hu) also accepts orders from companies. To receive an invoice with the correct company details, please fill in the required fields during registration or checkout.

What should I do if I want my order delivered to a different address than my registered address?

After adding products to your cart and proceeding with the order, the system allows you to enter a different shipping address.

User Account Management
I forgot my password. What should I do?

If you do not remember your password, please use the Forgot Password option available on the Login page.

How can I modify the information in my user account?

To update your account details, please log in and use the Update Account option in the My Account section.

Do I need a user account to make a purchase?

Yes, to place an order on this website, you need to create a user account (register). You can also register after adding products to your cart.

Can I modify my order after placing it?

If you would like to modify your order, please contact us using the Contact form on the website. Please include your order ID, which can be found in the Order Tracking section.

Can I view my order history?

You can view your order history on the website in the Order Tracking section.

General Questions
What can I do if I want to order an out-of-stock product?

For more information about product availability, please contact us using the Contact form found in the website footer.

I need additional information that I cannot find on the website. What should I do?

In this case, please contact us using the Contact form on the website.